Bilingual help desk / JOB ID:12

JOB DETAILS

You will be in charge of customer support for bilingual projects.

Project example:

• Bilingual help desk work at a major foreign-affiliated pharmaceutical company in Tokyo
• Mainly support for client PCs, mobile phones and peripheral devices
• User support will be mainly in Japanese, and you will communicate with overseas engineers in English.

WORK LOCATION

Tokyo, Osaka, Aichi

SALARY

275,000 yen to 650,000 yen
Annual income: 3.5 million yen to 8 million yen

WORKING HOURS

9:00-18:00
Shift work available depending on project (night shifts included)

HOLIDAYS AND VACATIONS

Two days off per week (Saturday and Sunday)
Holidays off
Year-end and New Year’s holidays
Celebration and condolence leave
Paid leave
Maternity and postpartum leave
Childcare leave
Self-care leave
Sickness and injury leave
Anniversary leave
Refreshment leave

INSUARANCE / EMPLOYEE BENEFIT

Allowance

Full travel expenses covered
Family allowance
Position allowance
Telework allowance
Long-term service bonus

Employee benefits

Full social insurance
Support system for obtaining qualifications
Defined contribution pension
Dormitories provided
iPhone provided
Video learning apps available
Telework/staggered work hours

APPLICATION QUALIFICATIONS

JLPT N2 or above
Over 1 year of experience as an infrastructure engineer or help desk

JOB ID:12